Every team has tasks that are repetitive, boring, and necessary. But just because they're necessary doesn't mean a human should do them. These tasks are prime candidates for automation. By automating repetitive work, you plug resource leaks and free your team to focus on creative, high-value activities. This article shows you how to identify and automate these tasks.
What Tasks Are Best for Automation
Look for tasks that are: repetitive, rule-based, time-sensitive, and don't require creativity. Examples include scheduling posts, pulling analytics, backing up files, sending welcome messages, and cross-posting content. These tasks leak time when done manually.
Also consider tasks that are prone to human error. If you regularly forget to post at a certain time or miss replying to new followers, automation can handle it reliably.
How to Identify Automation Opportunities
Review your team's task audit from Article 2. Look for tasks that appear every day or every week. Ask: does this task require human judgment? If the answer is no, it's a candidate. Also, ask team members what they dislike doing. Those hated tasks are often perfect for automation.
Start small. Pick one repetitive task that takes at least 30 minutes a week. Find a tool to automate it. Once that's working, move to the next. Small wins build momentum.
What Tools Can Automate Social Media Tasks
- Scheduling: Buffer, Later, Hootsuite for batch posting.
- Cross-posting: If This Then That (IFTTT) to share Instagram posts to Twitter automatically.
- Analytics: DashThis or Supermetrics to auto-pull reports.
- Welcome messages: ManyChat or MobileMonkey for auto-DMs on Facebook.
- File organization: Zapier to save email attachments to Google Drive.
- Content curation: Feedly to collect industry news and auto-share.
How to Implement Automation Without Creating New Leaks
Automation can backfire if not set up carefully. A misconfigured bot might spam your audience or post at wrong times. Test thoroughly before going live. Start with a test account or a low-stakes channel.
Also, don't automate everything. Some tasks need a human touch, like responding to heartfelt comments or handling crises. Keep the human in the loop for anything that could damage relationships.
How to Measure the Impact of Automation
Track time saved. Before automating, note how long a task took. After automation, measure again. If you save two hours a week, that's 100 hours a year—a massive plug of a time leak.
Also, track team satisfaction. Ask team members if they feel less burdened. If they do, you've also plugged an energy leak. Celebrate these wins together.
Automation is like having a extra team member who never sleeps, never complains, and never makes mistakes. By identifying repetitive tasks and applying the right tools, you plug resource leaks and give your creative team the gift of time. Start with one task this week.